How do I purchase or renew a STARS subscription?

1. Log-in to the AASHE portal as your institution

When you first log-in to the AASHE portal, you should be prompted to select your identity (individual or organization). Select your institution and click "Continue".

If you aren't prompted to select your identity, you can easily toggle between one account and the other once you are logged in to the main screen of the portal in the My Profile area:

If you do not have the option to log-in as your institution, you may not be listed as a contact. Please email membership@aashe.org for assistance.

2. Check for an existing invoice

Check My Account to see if there is an existing invoice for a subscription renewal. Renewal orders are automatically generated when a full access subscription nears expiration. If an invoice already exists there is no need to place an additional order. Your subscription will be become active once payment has been made.

3. Purchase a new subscription

If there is no existing invoice, scroll down to Subscriptions and click 'Subscribe to STARS' to place an order:

Select "STARS (Full Access)" and follow the prompts to submit payment (if applicable).

Please allow at least 30 minutes for your new subscription to validate and then log-in to the STARS Reporting Tool.

For assistance with orders and invoicing, please email membership@aashe.org.

The Basics

  1. We’re not ready to submit a report, but our subscription is expiring. Can we get an extension?
  2. How do I purchase or renew a STARS subscription?
  3. What is the difference between basic and full access?
  4. What is sustainability?
  5. Is my institution eligible to participate in STARS?
  6. Why is our institution not listed in the drop down menu on the registration page?
  7. Can institutions outside the U.S. and Canada earn a STARS rating?
  8. Why is executive contact information required?
  9. What is the best way to prepare for the STARS reporting process?
  10. How long does it take to submit a STARS Report?
  11. How do I get access to STARS for my college or university?
  12. Who can I contact with my specific STARS related questions?
  13. Do I need to be an AASHE Member to use STARS?
  14. How often does STARS change?
  15. When will the next version of STARS be released and what will happen to our current submission?
  16. What does "performance year" mean?
  17. How can I determine if my institution meets the criteria for a credit?
  18. How should we select a baseline year?
  19. Can we include data from non-academic year activities (i.e. summer)?
  20. Can we resubmit data from a previous STARS submission?
  21. How do I submit feedback or suggest an improvement to a credit?
  22. What time frame should be used when reporting information to STARS?
  23. Do we have to use the same baseline year for all credits?
  24. How many total points are available in STARS?
  25. What does it mean that a rating is "expired"?
  26. What score (or how many points) do we need for each STARS Rating?
  27. How long does it take for the report to be reviewed and the rating to go public?
  28. Can I submit a report under an older version of STARS?
  29. What happens after we submit our STARS report?
  30. How often can we submit a STARS report?
  31. How can I get a high resolution copy of our STARS seal?
  32. How long is a STARS rating valid?
  33. Who will be able to view my final STARS Report?
  34. How does AASHE ensure that STARS reports and data are accurate?
  35. Are reports reviewed or verified?
  36. How do I submit a report for staff review?
  37. Correcting information in an existing STARS report
  38. Can I revise data in a submitted STARS report even after our subscription has expired?
  39. What is the Sustainable Campus Index (SCI)?
  40. How can my institution be included in the Sustainable Campus Index (SCI)?
  41. How can I compare how other institutions have responded on specific STARS credits, questions or metrics?
  42. What are the different access levels for STARS Data Displays?
  43. How much does it cost for Full Access to STARS?
  44. What is the reporting deadline?
  45. What is our deadline for submitting a report?
  46. What is the proper way to cite STARS Reports or data?
  47. How were the credits developed and weighted?
  48. How can a new product, program or standard gain recognition in STARS?

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